Privacy Policy

This Privacy Policy describes how Wizorg ("us," "we," or "our"), located at Flat 168 The Circle Queen Elizabeth Street, London, SE1 2JL, UK, registered under number 12553665 collects, uses, discloses, and protects your personal information. By accessing or using our services, you agree to the terms outlined in this policy.

This policy is effective as of 01/01/2023. If you have any questions or concerns about our privacy policy, please contact us at contact@wizorg.co.

1. Information We Collect

At Wizorg, we may collect various types of information from you to provide and improve our services. The types of information we collect may include, but are not limited to:

Contact Information: such as your name, email address, phone number, and mailing address.
Identification Information: including government-issued IDs or other forms of identification.
Financial Information: if necessary for processing transactions or payments.
Usage Information: details on how you interact with our services, including website browsing and actions taken.
Technical Information: such as IP addresses, device information, browser types, and operating systems used.
Other Information: that you voluntarily provide or that may be collected with your consent or as permitted by law.

We may collect this information directly from you or from third parties, such as service providers or partners, and we may use various technologies like cookies or tracking tools to gather and analyze this data.

2. How We Use Your Information

We use the information collected for various purposes to provide, maintain, and improve our services, including:

Service Provision: To deliver the services you request and to provide customer support.
Communication: To communicate with you regarding updates, alerts, or marketing materials, where applicable and where you have provided consent.
Analytics and Improvement: To analyze trends, track user interactions, and improve the quality and functionality of our services.
Compliance and Protection: To comply with legal requirements, enforce our policies, protect against misuse or unauthorized access, and to ensure the security of our services and users.

We may also anonymize or aggregate data to better understand usage patterns or trends, which may be shared for analytical purposes but will not personally identify you.

3. How We Share Your Information

Your personal information may be shared in the following circumstances:

Service Providers: We may share information with third-party service providers to facilitate services such as hosting, data analysis, or customer support, provided they agree to keep the information confidential and use it solely for the purpose of providing services to us.
Legal Compliance: We may disclose information to comply with legal obligations, respond to lawful requests, protect our rights, or defend against legal claims.
Business Transfers: In the event of a merger, acquisition, or sale of assets, personal information may be transferred as part of the transaction. However, your information will remain subject to this Privacy Policy.
Consent: We may share information with your consent or at your direction.

We do not sell or rent your personal information to third parties for their marketing purposes.

4. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This may include:

Service Provision: We will retain your information as long as needed to provide services to you and to comply with legal obligations, resolve disputes, and enforce our agreements.
Communication: If you have consented to receive marketing communications, we will retain your information until you opt-out or withdraw your consent.
Legal Requirements: We may retain personal information for longer periods if required by law, regulation, or legal process.
Analytics and Improvement: Aggregated and anonymized data may be retained for analytical purposes beyond the period required for individual services.

At the end of the retention period, we will securely delete or anonymize your personal information unless required otherwise by law or for legitimate business purposes.

5. Cookies and Similar Technologies

We use cookies and similar technologies to enhance user experience and collect information about how you interact with our website or services. These technologies may include:

Cookies: Small text files stored on your device that contain data about your browsing session.
Web Beacons: Small graphic images (also known as pixel tags or clear GIFs) that are embedded in web pages or emails.
Log Files: Records of website activity, such as IP addresses, browser types, and pages visited.
Tracking Tools: Tools used to track user behavior and collect data for analysis and improvement.

These technologies help us analyze trends, administer the website, track users' movements around the site, and gather demographic information. You can control cookies through your browser settings and opt-out of certain tracking tools, but please note that disabling these technologies may affect the functionality of our services.

6. Your Rights and Choices

We respect your rights regarding your personal information and provide options for controlling how your information is used. You have the following rights:

Access: You can request access to your personal information held by us. We will provide you with a copy of the information we have about you, subject to certain legal exceptions.
Correction: You can request that we correct any inaccurate or incomplete personal information we hold about you.
Deletion: You can request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
Restriction: You can request the restriction of processing your personal information in certain situations, such as when its accuracy is contested, or the processing is unlawful.
Objection: You can object to the processing of your personal information, and we will stop processing your data unless there are compelling legitimate grounds for the processing.
Portability: You can request the transfer of your personal information to another organization or receive it in a structured, commonly used, and machine-readable format.
Withdrawal of Consent: Where the processing is based on consent, you have the right to withdraw your consent at any time.

To exercise these rights or if you have any inquiries or concerns regarding your personal information, please contact us using the information provided in the "Contact Us" section below.

7. Privacy Policy Changes

We may update this Privacy Policy periodically to reflect changes in our data practices, services, or applicable laws. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means before the changes take effect.

Please review this Privacy Policy periodically for any changes. Your continued use of our services after the posting of changes will constitute your acceptance of such changes.